.sc{--ink:#243349;--muted:#607087;--line:#dce5ee;--accent:#176a6a;color:var(--ink);background:#f5f8fb;border-radius:16px;padding:24px;font-family:inherit;text-align:right;line-height:1.9;font-size:14px;min-width:0;box-sizing:border-box}.sc *{box-sizing:border-box}.sc footer{margin:0}.sc h1{font-size:26px;margin:4px 0;font-weight:800}.sc h2{font-size:20px;margin:12px 0}.sc h3{font-size:17px}.sc p{white-space:pre-wrap;overflow-wrap:anywhere}.sc small{font-size:12px;color:var(--muted)}.sc button,.sc input,.sc select,.sc textarea{font:inherit}.sc button{border:1px solid var(--line);border-radius:9px;background:#fff;color:var(--ink);padding:8px 14px;cursor:pointer;min-height:42px}.sc button:hover{border-color:var(--accent);background:#edf6f6}.sc button:disabled{opacity:.55;cursor:not-allowed}.sc button:focus-visible,.sc a:focus-visible,.sc input:focus-visible,.sc textarea:focus-visible,.sc select:focus-visible{outline:3px solid #5eb5b5;outline-offset:2px}.sc input,.sc textarea,.sc select{border:1px solid #b8c7d5;border-radius:8px;padding:9px;background:#fff;color:var(--ink);max-width:100%;width:100%;min-height:43px}.sc textarea{resize:vertical}.sc label{display:flex;flex-direction:column;gap:4px;font-weight:500;margin:0;min-width:0}.sc a{color:#116366;text-decoration:underline}.sc-heading{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-bottom:22px}.sc-heading p{color:var(--muted);margin:6px 0}.sc-heading>button,.sc-form>button,.sc-form .sc-actions>button:first-child{background:var(--accent);color:white}.sc-tabs,.sc-actions,.sc-filters{display:flex;gap:10px;align-items:end;flex-wrap:wrap}.sc-tabs{margin-bottom:18px}.sc-tabs button[aria-pressed=true]{color:#fff;background:var(--accent)}.sc-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:15px 0}.sc-metrics button{display:flex;flex-direction:column;align-items:flex-start;text-align:right;padding:14px}.sc-metrics strong{font-size:26px}.sc-metrics button[aria-pressed=true]{border:2px solid var(--accent);background:#edf6f6}.sc-filters{margin:18px 0}.sc-filters>label:first-child{flex:1;min-width:180px}.sc-check{flex-direction:row!important;align-items:center;gap:8px!important}.sc-check input{width:18px;height:18px;min-height:18px;flex:none}.sc-workspace{display:grid;grid-template-columns:minmax(260px,32%) minmax(0,1fr);gap:18px;align-items:start}.sc-list{border:1px solid var(--line);border-radius:12px;overflow:hidden;background:#fff;max-height:850px;overflow-y:auto;min-width:0}.sc-ticket{display:flex;flex-direction:column;align-items:flex-start;width:100%;border:0!important;border-bottom:1px solid var(--line)!important;border-radius:0!important;gap:6px;padding:17px!important;text-align:right;overflow-wrap:anywhere}.sc-ticket.selected{background:#e6f2f1;border-right:4px solid var(--accent)!important}.sc-ticket small{max-width:100%;overflow-wrap:anywhere}.sc-list footer{display:flex;justify-content:space-between;align-items:center;padding:12px}.sc-badge{font-size:11px;background:#edf1f5;color:#4a596d;border-radius:20px;padding:2px 10px}.sc-badge.open,.sc-badge.review{background:#fff0d7;color:#704500}.sc-badge.waiting_user{background:#e4f1fd;color:#214c70}.sc-conversation,.sc-knowledge>.sc-workspace>.sc-form{border:1px solid var(--line);border-radius:12px;background:#fff;padding:20px;min-width:0}.sc-empty{padding:80px 20px;text-align:center;color:var(--muted)}.sc-thread-heading{border-bottom:1px solid var(--line);padding-bottom:12px}.sc-thread{display:flex;flex-direction:column;gap:14px;max-height:600px;overflow-y:auto;padding:20px 2px;scrollbar-width:thin}.sc-message{border:1px solid var(--line);padding:14px;border-radius:12px;background:#fff;min-width:0;overflow-wrap:anywhere}.sc-message.student{background:#f2f5f9;margin-left:25px}.sc-message.staff{background:#edf7f5;margin-right:25px}.sc-message.note{background:#fff9df;border-style:dashed}.sc-message.event{background:#fafafa;font-size:12px}.sc-message header{display:flex;gap:12px;justify-content:space-between;font-size:12px;color:var(--muted);flex-wrap:wrap}.sc-message p{margin:8px 0 0}.sc-message img{max-width:100%;max-height:220px;object-fit:contain}.sc-form{display:flex;flex-direction:column;gap:14px;padding:16px 0}.sc-form p{font-size:12px;color:var(--muted)}.sc-form button{align-self:flex-start}.sc-controls{display:flex;flex-wrap:wrap;gap:12px;border-top:1px solid var(--line);padding-top:15px;align-items:end}.sc-controls>label{flex:1;min-width:140px}.sc-error{background:#fff0f0;color:#963a35;padding:12px;border:1px solid #e9bab7;border-radius:8px}.sc-notice{color:#14634e;background:#ecf8f2;padding:9px;border-radius:8px}.sc-warning{background:#fff6dd;color:#765410;padding:10px;border-radius:8px}.sc-attachments{display:flex;gap:10px;flex-wrap:wrap}.sc-attachments h3{width:100%}.sc-attachments a{display:flex;flex-direction:column}.sc-attachments img{width:95px;height:75px;object-fit:cover;border-radius:8px}.sc-launcher{position:fixed;bottom:calc(var(--apademy-course-bar-height,0px) + 22px);left:22px;z-index:1050;font-family:inherit}.sc-launch-button{border:0;background:#176a6a;color:#fff;padding:14px 20px;border-radius:30px;box-shadow:0 5px 20px #183d3d33;font:inherit;cursor:pointer}.sc-chat{position:absolute;bottom:65px;left:0;width:min(410px,calc(100vw - 32px));height:min(690px,calc(100dvh - var(--apademy-course-bar-height,0px) - 110px));display:flex;flex-direction:column;padding:0;box-shadow:0 15px 60px #15293a40;border:1px solid #cad9e4;overflow:hidden}.sc-chat-heading{background:#176a6a;color:#fff;display:flex;justify-content:space-between;align-items:center;padding:16px}.sc-chat-heading small{display:block;color:#d6eeee}.sc-chat-heading button{background:transparent;color:#fff;border-color:#ffffff50}.sc-chat-scroll{flex:1;overflow-y:auto;padding:16px;min-height:90px;overscroll-behavior:contain}.sc-chat-scroll>.sc-actions button{font-size:12px;text-align:right}.sc-chat .sc-form{padding:10px 16px;background:#fff;border-top:1px solid var(--line);gap:8px}.sc-chat-footer{padding:8px 16px 14px;display:flex;flex-wrap:wrap;gap:10px;background:white;font-size:12px}.sc-chat .sc-message{margin-top:12px}.sc-chat .sc-message p{font-size:13px}.sc-source{display:block;font-size:12px;margin-top:8px}.sc-chat .sc-actions button{font-size:11px;padding:5px;min-height:32px}.sc-chat .sc-message.student{margin-left:12px}.sc-chat .sc-message.staff{margin-right:12px}
@media(max-width:1100px){.sc-workspace{grid-template-columns:minmax(220px,34%) minmax(0,1fr)}.sc{padding:16px}.sc-conversation{padding:14px}.sc-filters>label{flex:1;min-width:130px}}@media(max-width:700px){.sc{padding:12px;border-radius:10px}.sc h1{font-size:22px}.sc-heading{align-items:start;flex-direction:column;gap:10px}.sc-heading>button{width:100%}.sc-metrics{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.sc-workspace{grid-template-columns:1fr}.sc-list{max-height:350px}.sc-tabs button{flex:1;padding:7px}.sc-message.student,.sc-message.staff{margin-left:0;margin-right:0}.sc-controls>label{min-width:40%}.sc-launcher{left:12px;bottom:calc(var(--apademy-course-bar-height,0px) + 12px)}.sc-chat{padding:0;bottom:60px;max-height:calc(100dvh - var(--apademy-course-bar-height,0px) - 90px)}.sc-knowledge .sc-list{max-height:300px}.sc-conversation{padding:12px}.sc-thread{max-height:480px}}